Product Information, Images & Stock Syncing

Process for Syncing Product Information, Images, Stock & other Variables from our website to your own
website or sales channels like Shopify etc. Learn More

Our current version 1.0 ensures the synchronization of all our available SKUs, numbering in the thousands, along with their respective product features. This comprehensive update process, known as static syncing, guarantees your system remains fully up to date.

As of December 2023, we’ve introduced Version 2.0, which offers daily dynamic synchronization. This ensures that your system stays abreast of all our latest additions and updates.

For WooCommerce:

If your website operates on a WooCommerce platform, please utilize our WooCommerce plugin. Simply log into your customer account, watch the provided instructional video, and ensure you grasp the process. Follow the on-screen prompts to complete the form authorizing your data syncing request. Please note that payment is required prior to authorization.

For BigCommerce:

For websites hosted on the BigCommerce platform, we recommend our BigCommerce plugin. Log into your customer account, watch the instructional video, and carefully follow the provided instructions to fill out the authorization form for data syncing. Payment must be submitted before authorization.

For Wix:

If your website is built on Wix, opt for our Wix plugin. Log into your customer account, watch the instructional video, and ensure you understand the process. Follow the on-screen instructions to complete the authorization form for data syncing. Payment is required prior to authorization.

For Magento:

For websites hosted on Magento, we suggest using our Magento plugin. Log into your customer account, watch the instructional video, and carefully follow the provided instructions to fill out the authorization form for data syncing. Payment must be made before authorization. 

Please note that Magento’s restrictions prevent the synchronization of product images, which is beyond our control.

Universal API:

For those capable of integrating an API, we recommend our universal API option, compatible with any platform type. Please consult the API manual to understand the process thoroughly. This advanced method offers unparalleled data synchronization capabilities.

Shopify:

Our system seamlessly connects your Shopify store to our ERP, facilitating the synchronization of all our products. Please note that this is currently in beta, so expect some syncing challenges. The full commercial version will be available in the second half of 2024, with payment required before  authorization.

API Manager is where the magic happens.

To initiate the sync process for Shopify, enter your Shopify account URL details. Follow the prompts to input your Shopify account username and password. Once connected, products will begin syncing automatically, though this process may take several hours.

You can monitor progress for individual products under the “Products” tab. Products will initially appear as “Draft” in your Shopify account. Once you’ve adjusted purchase prices to your desired selling prices, you can make them live for purchase.

For website syncing:

To initiate the sync process for your website, enter the associated webhook. Once connected, products will begin syncing automatically, though this process may take several hours.

You can monitor progress for individual products under the “Products” tab. Products will initially appear as “Draft” on your website. Once you’ve adjusted purchase prices to your desired selling prices, you can make them live for purchase.

For more information on integration, click here.

Data Syncing Charges:

While manual CSV uploads for product syncing are free, automated syncing of product information, including product name, dimensions, and buying cost, is available through paid options starting from $79/year.

Limitations:

• Integration of any of the aforementioned options may require developer or technical assistance, as we are unable to provide direct support in this regard. Ensure you have the necessary resources for integration before purchasing any options. Once purchased, options are non-refundable
• No additional information beyond what’s provided in videos and guides will be offered. Decisions
  should be based on available resources. You’re responsible for calculating selling prices based on synced purchase costs. Monitor changes in prices and new product additions via the customer
  dashboard.
• In the event of technical issues preventing data syncing, we’ll strive to resolve them promptly, but no compensation or extension of terms will be provided. Following synchronization, subsequent SKU additions and product features won’t be automatically updated (version 1.0).

Exclusions:

Options are only for syncing data between our website and yours, not for multi-channel sales partners like Shopify, eBay, and Etsy.

Disclaimer: The mentioned brand names and logos are registered trademarks owned by their respective businesses.

ERP:

Our ERP integration offers seamless dropship capabilities, syncing data including product images, dimensions, prices, and stock in near real-time.

ERP works with:

• Upgraded Dashboard for Customers – We are offering an upgraded customer dashboard, where you can view your sales performance against various parameters such as sales in £ and sales in units. This will include historical data as well as current or ders, back orders, refunds, cancellations, and so on. (Available now)
• Notification – We are also introducing ‘notification,’ which will notify customers on the dashboard about all critical activities such as deals, discontinued products, changes in product tributes, prices, specs, and so on. These downloadable notifications will be invaluable in managing the product health check. (Available now)
• Onboarding API – If you’ve recently joined Artisan Furniture, have been inactive for a while, or want a more tech-savvy integration route, we have a seamless API solution for you. This API will ‘pull’ product specifications, images, stock, sizes, and other information into your custom-built website. However, we cannot provide technical support for technical integration and expect you to manage API integration at your end. We do provide a “guide to integration” that we believe is self-explanatory. This API is incompatible with third-party platforms such as Shopify , eBay , and others and kindly refer to the remaining part of this document to understand other options if you are planning to integrate with third party e-commerce platforms . (Available now)
• Backorder Tracking – Customers can now track backorders through Flo as well as through customer dashboard. (Available now)
• Flo, our Virtual Assistant – Flo’s capabilities are constantly enhanced and to check all the functionalities that can be managed by Flo, please click here
• Using Webhook — ERP connects with your own website irrespective of the platform as long as you can provide us with a WEBHOOK. (Available now)  https://www.artisanfurniture.net/api-plugins/
• Using Plugins – If your website is operating on WooCommerce, Magento, BigCommerce and Wix-the available plugins can be integrated to create a ‘digital bridge’ for synchronisation of data. (Available now) –  https://www.artisanfurniture.net/api-plugins/
• Shopify — Our system connects your Shopify store to our ERP, allowing you to sync all our products. This is a beta version, so expect syncing challenges. For the full commercial version, return in the second half of 2024. Payment required before authorisation.
• Etsy — TBC 2024/25
• eBay — TBC 2024/25
• Wish – TBC 2024/25

Limitations:

Artisan Furniture cannot support you technologically on your side of your operations such as integrations on your end, development of the Webhook or Plugins, your system
compatibilities, storage cost and management etc. These all need to set up by you, at your own cost and responsibility, to allow the ERP data flow to work. In the unlikely event of
multichannel partners like Shopify, Etsy, eBay, Wish & OnBuy etc. declining our data syncing request, the flow of data would cease to work for that particular platform. This is unfortunately outside our control.

We are in the process of building a notification centre within ERP wherein any changes to the existing products will be automatically notified at your end. The system will show the products as “Not Synced” after changes unless you allow the data to be resynced.

All the information is shared as raw data and any beautification for your customers or website needs to be done at your end.

As is the case with new projects, please accept that some initial complications and bottlenecks may be present as we onboard customers into the ERP module. Rest assured that we will be
handling all issues and streamlining the process as fast as we can. However, do note that the transition may not currently be completely smooth because this is a beta version. If you wish to directly use the finished version, you’re welcome to wait until December 2022 when we should have smoothened out any kinks and removed problems encountered in the beta version.

By using the ERP facility, you are accepting Artisan Furniture’s Terms and Conditions.

Flo’s capabilities are constantly being improved, and you can view all of the functionalities that can be managed by Flo by clicking HERE